Legal
Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we keep it safe.
Effective date: April 26, 2025
1. Introduction
iTeache ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the iTeache platform (the "Platform"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.
2. Information We Collect
We collect information you provide directly to us, such as when you: • Create an account (name, email address, password, phone number, gender) • Set up a Teacher profile (headline, bio, qualifications, pricing, profile images) • Contact us or submit a support request We also collect certain information automatically when you use the Platform, including: • Log data (IP address, browser type, pages visited, time spent) • Device information (device type, operating system) • Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to: • Provide, operate, and improve the Platform • Create and manage your account • Process transactions and send related notices • Send you technical and administrative messages • Respond to your comments and questions • Send you marketing communications (where you have opted in) • Monitor and analyse usage and trends to improve the Platform • Detect and investigate fraud, security incidents, or illegal activity • Comply with applicable legal obligations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: • With service providers who assist in operating the Platform (e.g. cloud hosting, email delivery, payment processing) under appropriate confidentiality agreements • With other users where necessary to facilitate the services (e.g. your Teacher profile is visible to visitors of the Platform) • In response to a legal obligation, court order, or government request • To protect the rights, property, or safety of iTeache, our users, or the public • In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to users
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and personal data at any time by contacting us at [email protected]. We will respond within 30 days. Note that we may retain certain information as required by law or for legitimate business purposes.
7. Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Your Rights
Depending on your location, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Object to or restrict processing of your information • Data portability (receive a copy of your data in a machine-readable format) To exercise any of these rights, please contact us at [email protected].
11. International Data Transfers
iTeache is based in India. If you are accessing the Platform from outside India, please be aware that your information may be transferred to, stored, and processed in India or in other countries where our service providers operate. By using the Platform, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: iTeache Privacy Team Email: [email protected]
Have questions about our privacy practices? Contact us and we'll be happy to help.
You may also want to read our Terms of Service.